Privacy Policy

Last updated: 01/08/2025

Welcome to mayhemballtickets.com (“we,” “our,” or “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit mayhemballtickets.com or make a purchase from us.

By using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website.


1. Information We Collect

We may collect the following types of information:

A. Information you provide to us

  • Name, email address, and phone number

  • Billing and shipping address

  • Payment details (processed securely through our payment partner — we do not store credit card data)

  • Any messages or inquiries you send us

B. Information collected automatically

When you visit our website, we may automatically collect:

  • IP address, browser type, and device information

  • Pages visited and time spent on site

  • Cookies and tracking data (for analytics and performance)


2. How We Use Your Information

We use your information to:

  • Process and deliver your ticket orders

  • Communicate with you about your purchase or upcoming events

  • Improve our website and services

  • Prevent fraud and maintain transaction security

  • Send limited marketing or promotional messages (only if you opt in)


3. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences

  • Improve site performance and user experience

  • Measure ad performance and campaign success

You can manage or disable cookies through your browser settings at any time.


4. Data Sharing

We do not sell or rent your personal data to third parties.
We may share information only with:

  • Payment processors (for secure payments)

  • Email service providers (for order confirmations or updates)

  • Analytics tools (like Google Analytics or Meta Pixel) to improve marketing performance

All third parties we work with are required to protect your information and use it only for the purpose of providing contracted services.


5. Data Retention

We retain your information only as long as necessary to:

  • Complete your transactions

  • Comply with legal and tax obligations

  • Resolve potential disputes

After that, data is securely deleted or anonymized.


6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent to marketing communications

  • Request a copy of the data we hold about you

To exercise these rights, contact us at: info@mayhemballtickets.com


7. Data Security

We use encryption, secure servers, and payment gateways (such as Stripe or PayPal) to protect your personal information.
However, please note that no online system is 100% secure, and we cannot guarantee absolute security.


8. Third-Party Links

Our website may include links to third-party platforms (such as payment gateways or event organizers).
We are not responsible for the privacy practices of those websites — please review their policies before submitting personal information.


9. Children’s Privacy

Our website is not intended for users under the age of 16.
We do not knowingly collect personal information from minors. If you believe a child has provided us their information, please contact us immediately.


10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.


11. Contact Us

If you have questions or requests about this Privacy Policy, please contact us at:

📧 info@mayhemballtickets.com
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